Individuals and families
Madrid is one of the tightest rental markets in Spain. We find your home, secure your lease and handle your paperwork, even before you arrive.

What to expect
Here is what most families moving to Madrid go through, and what we do so you don't have to.
You're abroad and can't visit.
What we do: We visit for you, film the home and the neighbourhood, and give you an honest opinion the same day.
Without the right strategy and the right contacts, your application may well be turned down.
What we do: We put together a complete application in Spanish and back it using the right levers.
Paying from afar for a home you haven't seen is a risk. Beware of fake listings.
What we do: We check the property, the advertiser and the terms before any payment.
Deposit, extra guarantees, duration, clauses: it's hard to know what's legal.
What we do: We review the contract and flag what should be negotiated or refused.
Without a detailed check-in, any defect can be blamed on you when you leave.
What we do: We carry out a precise check-in and inventory, with photos, on key handover day.
Impossible-to-get appointments, forms in Spanish, documents to provide.
What we do: We book the appointments, prepare the files and go with you.
Did you know?
For a primary-residence lease, expect up to four months' rent when you move in. We check that what you're asked for stays within the law.
General information, valid for primary-residence leases. Short-term rentals (alquiler de temporada) follow different rules: we explain the difference before you sign.
Our packages
Fixed prices, stated before you commit. 50% deposit on booking.
| Find Housing€1,550excl. VAT | Settle In€2,100excl. VAT | Fully Establish€2,500excl. VAT | |
|---|---|---|---|
| Shortlist from the whole market and our network | ✓ | ✓ | ✓ |
| Up to 5 viewings, in person or on video | ✓ | ✓ | ✓ |
| Application, negotiation and reservation | ✓ | ✓ | ✓ |
| Lease review up to signing | ✓ | ✓ | ✓ |
| Key handover, check-in and detailed inventory | — | ✓ | ✓ |
| Water, electricity, gas and internet | — | ✓ | ✓ |
| Bank account opening | — | ✓ | ✓ |
| Support and mediation | — | 3 weeks | 5 weeks |
| NIE: appointment, file, support | — | — | ✓ |
| Padrón: town hall registration | — | — | ✓ |
| Choose | Choose | Choose |
Find Housing ends when the lease is signed. For Settle In and Fully Establish, help getting move-in defects repaired includes up to 3 written follow-ups per issue; beyond that, we offer a flat-rate supplement, with your agreement.
Or just one service
Your timeline
Here is a typical timeline, from our first call to your complete move-in. It adapts to your dates, even if you arrive in three weeks.
Plan my arrival →Where to live in Madrid
Six neighbourhoods our clients often choose. We help you find the one that fits your budget, your commute and your children's school.
Neighbourhood life, markets, terraces and good schools. Popular with families who want to live centrally.
Elegant and central, with shops and restaurants. Ideal if you want a prestigious address.
Steps from Retiro Park, quiet and family-friendly, with good transport links.
Residential, close to the business district and main roads. Handy for working in the north of the city.
Houses and residences with gardens, close to the Lycée Français de Madrid.
More space and greenery, west of Madrid, with several international schools.
“Simply put, we don't know how we would have managed without Gaëlle! Finding a home in Madrid, especially from abroad, is quite a mission.”
Thomas W. · Fully Establish package
See the video testimonials →FAQ
Our packages start at €1,550 excl. VAT for the home search, up to €2,500 excl. VAT with move-in, NIE and Padrón. Prices are fixed and stated before you commit.
Yes. We visit for you, film the home and the neighbourhood, prepare your application and support you up to signing.
Usually less than a month from the start of the search to signing the lease. It depends on your budget, the neighbourhood and the season.
For a primary residence, you can generally expect a legal deposit of one month, an additional guarantee of up to two months, and the first month's rent.
Since the 2023 Housing Law, agency management fees are paid by the landlord for a primary residence. Our fees cover the support we give you.
It isn't always required to sign, but you'll quickly need it for the bank, energy contracts and most procedures. We apply for it with you.
For state schools, visits take place in February and applications in March. Private and international schools have a more flexible calendar.
A 50% deposit is required on booking. Terms for the balance are set out in our terms and conditions.
Book a free 30-minute discovery call. We'll tell you honestly how we can help.